Refund and Returns Policy

Once payment is made, the order is considered final. Cancellation may incur charges as determined by Muvigo.

Returns are accepted provided that the items have not been used and are in their original packaging. A full refund or an exchange may be issued.

We reserve the right to assess every situation and handle it as required. There is no guarantee of a full refund to the customer.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.